Process Specialist, Cash Application - Decatur, IL
Company: ADM
Location: Decatur
Posted on: September 16, 2023
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Job Description:
Job Description Process Specialist, Cash Application - Decatur,
ILGlobal Business ServicesThis is a full-time non-exempt level
position.GeneralThe NA Global Business Services Center has an
opening for a full-time Process Specialist in the Decatur
office.
The position has high engagement in a wide variety of functions
focused on providing excellent customer service for ADM's internal
and external customers by efficiently executing assigned processes.
The individual will be actively involved with many of ADM's
accounting systems, along with other software systems used by
controlling colleagues. The work schedule would be 40 hours/week
with flexible hours.Experience: High School DiplomaAssociates
Degree PreferredJob Requirements:Knowledge of Microsoft Office
(Excel, Word, MS Outlook, etc.)JDE, Agris and IBM systems is a
plus. We also work in other systems like Sage 500, AS400, Oracle,
SpecNet and other various programs.Strong understanding of
compliance procedures and policies and application of those
principles.In depth understanding of internal controls and the
ability to identify and correct weaknesses as needed.Ability to
function independently, identifying problems and opportunities for
improvement combined with the ability to formulate and implement
feasible solutions.Ability to function in a deadline oriented
environment while paying attention to details.Team Player and
leadership capabilitiesStrong Communication skills with staff,
supervisor & customers, via on teams, in person, email or on the
phoneStrong Time Management SkillsFlexible, willing to do what it
takes to get the task completed.Problem solving and analytical
skills.Dependable and desire to learn with a positive
attitude.Interpersonal ability to actively listen, clarify, lead,
or channel a discussion.Strong Data Entry Skills.Ability to
effectively communicate and cross-train staff in a global
environmentResponsibilities:Ability to function independently,
identifying problems and opportunities for improvement combined
with the ability to formulate and implement solutionsAble to learn
quickly and function in a deadline oriented environment while
paying close attention to detailsA team player with strong customer
service skills who is willing to actively listen, lead, and channel
discussionAbility to set up, lead meetings and discussions with the
team and with customers as neededContinual focus on process
improvement and continuous improvement initiatives.Ability to
create and update all process documentationRecommend, develop, and
implement process and system improvements to increase efficiency
and strengthen controls.Track, document and communicate planned and
implemented changes within GBS.Ensure that staff is completing
their duties in a timely and efficient manner and that all high
priority items are being processed accordingly.Coach and Train the
staff on processes and process improvements.Provide outstanding
customer service for ADM's internal and external customers by
efficiently executing processes.Ensure compliance with all ADM
policies and procedures.Work well and communicate effectively with
internal and external customers to aid in timely
resolutions.Monitor distribution of work utilizing multiple systems
to gather and analyze data.Efficiently accomplish set goals for the
GBS processes.Help identify and centralize work with the Cash
Application SupervisorVarious other duties such as monitoring key
metrics within the group, and fielding inquiries from accounting,
credit, collections, CRS's, cash management, settlement, locations
& commercial groups.Monitor defects and identify and address
problem areas within GBS processes and assist in coming up with a
solution.Assist with Audit inquiriesThis position offers a complete
benefit package, including 401K/ESOP, pension, health, life and
dental insurance. ADM requires the successful completion of a
pre-employment drug screen and a background check. REF:75419BR
Keywords: ADM, Decatur , Process Specialist, Cash Application - Decatur, IL, Accounting, Auditing , Decatur, Illinois
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