Process Specialist, Cash Application - Decatur, IL

Company: ADM
Location: Decatur
Posted on: September 16, 2023

Job Description:

Job Description Process Specialist, Cash Application - Decatur, ILGlobal Business ServicesThis is a full-time non-exempt level position.GeneralThe NA Global Business Services Center has an opening for a full-time Process Specialist in the Decatur office.
The position has high engagement in a wide variety of functions focused on providing excellent customer service for ADM's internal and external customers by efficiently executing assigned processes. The individual will be actively involved with many of ADM's accounting systems, along with other software systems used by controlling colleagues. The work schedule would be 40 hours/week with flexible hours.Experience: High School DiplomaAssociates Degree PreferredJob Requirements:Knowledge of Microsoft Office (Excel, Word, MS Outlook, etc.)JDE, Agris and IBM systems is a plus. We also work in other systems like Sage 500, AS400, Oracle, SpecNet and other various programs.Strong understanding of compliance procedures and policies and application of those principles.In depth understanding of internal controls and the ability to identify and correct weaknesses as needed.Ability to function independently, identifying problems and opportunities for improvement combined with the ability to formulate and implement feasible solutions.Ability to function in a deadline oriented environment while paying attention to details.Team Player and leadership capabilitiesStrong Communication skills with staff, supervisor & customers, via on teams, in person, email or on the phoneStrong Time Management SkillsFlexible, willing to do what it takes to get the task completed.Problem solving and analytical skills.Dependable and desire to learn with a positive attitude.Interpersonal ability to actively listen, clarify, lead, or channel a discussion.Strong Data Entry Skills.Ability to effectively communicate and cross-train staff in a global environmentResponsibilities:Ability to function independently, identifying problems and opportunities for improvement combined with the ability to formulate and implement solutionsAble to learn quickly and function in a deadline oriented environment while paying close attention to detailsA team player with strong customer service skills who is willing to actively listen, lead, and channel discussionAbility to set up, lead meetings and discussions with the team and with customers as neededContinual focus on process improvement and continuous improvement initiatives.Ability to create and update all process documentationRecommend, develop, and implement process and system improvements to increase efficiency and strengthen controls.Track, document and communicate planned and implemented changes within GBS.Ensure that staff is completing their duties in a timely and efficient manner and that all high priority items are being processed accordingly.Coach and Train the staff on processes and process improvements.Provide outstanding customer service for ADM's internal and external customers by efficiently executing processes.Ensure compliance with all ADM policies and procedures.Work well and communicate effectively with internal and external customers to aid in timely resolutions.Monitor distribution of work utilizing multiple systems to gather and analyze data.Efficiently accomplish set goals for the GBS processes.Help identify and centralize work with the Cash Application SupervisorVarious other duties such as monitoring key metrics within the group, and fielding inquiries from accounting, credit, collections, CRS's, cash management, settlement, locations & commercial groups.Monitor defects and identify and address problem areas within GBS processes and assist in coming up with a solution.Assist with Audit inquiriesThis position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of a pre-employment drug screen and a background check. REF:75419BR

Keywords: ADM, Decatur , Process Specialist, Cash Application - Decatur, IL, Accounting, Auditing , Decatur, Illinois