Product Tech Support Specialist - Located in Warroad, MN
Company: Marvin
Location: Decatur
Posted on: November 2, 2025
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Job Description:
Job Overview: Are you energized by solving complex technical
challenges and helping customers find the right solutions? Join
Marvin as a Product Tech Support Specialist, where your expertise
will guide customers through product capabilities, limitations, and
estimating. You’ll be part of a responsive, cross-functional group
that thrives on precision and creativity. Every day brings new,
unique requests - requiring inventive solutions and collaboration
across departments. If you enjoy thinking critically and making a
meaningful impact, we invite you to apply. Highlights of your role:
Respond to customer inquiries with expert guidance on product
capabilities, limitations, and technical specifications Deliver
accurate pricing, estimating, structural analysis, and AutoCAD
drawings tailored to customer needs Collaborate across departments
to ensure timely and effective solutions for unique customer
requests You're a good fit if you have (or if you can): Associate
or bachelor’s degree preferred, ideally in Engineering, Drafting,
Construction Management, Architecture, or a related field 2–4 years
of experience in a related field or in estimating, drafting or
construction Proficiency in AutoCAD and Microsoft Office is a plus
Strong communication skills and a solid understanding of the
construction industry Also want to make sure you have: Technical
curiosity and the ability to quickly learn Marvin products and
systems A self-directed approach to managing priorities, deadlines,
and details A collaborative mindset with sound business judgment A
solution-oriented perspective and comfort with ambiguity We invite
you to See Yourself at Marvin: From people to products, Marvin is
committed to creating better ways of living. When you join this
family-owned and -led window and door company, you belong to a
community full of opportunities. For more than a century, we’ve
been at the forefront of designing, building, and engineering
premium, award-winning products. Today, Marvin is also proud to
have been named a Top Large Employer by Forbes Magazine two years
in a row, in 2024 and 2025. With operations in 19 cities across
North America, we manufacture Marvin’s quality products, including
Infinity Replacement Windows and Doors, and TruStile Doors.
Together, we uphold our values and foster a culture where safety
and the wellbeing of our people comes first. We take a better
living approach with benefits to support you at work and beyond.
From day one, you will enjoy health insurance, paid holidays, paid
parental leave, a 401(k) retirement savings match and more! Some of
our unique and most popular benefits include: $300 annual wellbeing
account to spend on what helps you feel happy healthy Better Living
Day! (a paid day off to go have some fun) Annual profit sharing –
recognizing everyone’s contribution to Marvin’s success Giving at
Marvin – participate in organized volunteer opportunities Brighter
Days Fund – financial support from your colleagues and the Marvin
family during personal hardships Join the more than 8,000 Marvin
team members to experience these benefits and more. Apply today!
Marvin is an Equal Opportunity Employer: This job posting is not
designed to cover or contain a comprehensive listing of activities,
duties, or responsibilities of the employee. Accommodation may be
made to enable an individual with a disability to perform the
essential functions of the position. Any employment offer depends
on completing a background check and drug screen to company
standards. Compensation: $21.34 - $26.69
Keywords: Marvin, Decatur , Product Tech Support Specialist - Located in Warroad, MN, Engineering , Decatur, Illinois
