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Branch Manager

Company: Land of Lincoln Credit Union
Location: Decatur
Posted on: November 30, 2019

Job Description:

Reports to: North Regional ManagerDuties and Responsibilities:Maintain a highly motivated, well-trained staff, maintaining effective employee relations.Schedules hours and supervises daily work of tellers and similar personnel, evaluating the work of such employees and recommending to the President Promotions, reassignment, etc., of the employees under his/her supervision.Coordinates business transactions and communications with the main office.Serves in capacity of Loan Officer, conducting loan interviews, processing, approvals and closing loans. (See Loan Officer Job Description).Involved in the community. Knows credit unions philosophy and policies so as to answer inquiries of a specific nature.Performs duties of notary public.Serve as backup to member services representative assisting in member services such as opening accounts.Establishes and maintains liaison with other credit union groups.Establishes and maintains credit union public relations plan, coordinated with, and assisted by, the Director of Marketing.Work with internal auditor to ensure compliance with internal controls.Monitor key products/sales within branch to ensure profitable and sound business practices for the credit union, a high quality of service for members, and that employees are maximizing opportunities to sell products.Ensure that the branch is in compliance with state and federal laws and regulations set forth by the NCUA and other regulatory agencies.Encourage teamwork among employees to serve members more effectivelyMaintain a high standard of performance.Encourage openness, honesty, and trust in the office.Remain fair and consistent in applying the rules to all employees.Provide performance feedback to each employee in a way that is useful to the employee in a timely fashion. Use a coaching approach - not demanding or preaching.Clearly communicate expectations to staff.Schedule staff with deliberation, giving member service needs the highest priority, then employee requests or needs. Give careful thought to the impact on other staff when changing the work schedule for another employee, especially if theyre part time.On-call 24 hours for ATM machine problems.Performs annual evaluations of employee performance or more often when needed to ensure quality of work and service to members. Recommend salary increases.Maintains facility appearance.SUGGESTED QUALIFICATIONS/REQUIREMENTS:Some university or business college, majoring in account, economics, finance, and communications; 2 or more years of experience in a credit union or other financial institution helpful; 2-5 years experience as manager helpful.Benefits:Health, Vision, & Dental Coverage, PTO & sick time, 401k with employer match

Keywords: Land of Lincoln Credit Union, Decatur , Branch Manager, Executive , Decatur, Illinois

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