RN Supervisor - Patient Clinical Services

Company: Carle
Location: Oreana
Posted on: March 14, 2023

Job Description:

The Ambulatory RN Supervisor assists with management responsibilities and oversight of multiple clinical operations within the Patient Contact Center.

• Manages daily nursing activities of staff members in various Patient Contact Center teams.
• Competent with all essential job functions of direct reports.
• Recommends and initiates various personnel actions including, but not limited ***** hiring, performance appraisals, disciplinary actions, and promotions.
• Make work assignments, review and edit work of direct reports.
• Ensure staff members training is to minimum competency levels to perform all required job tasks.
• Resolves work related issues, or assists employees in solving work related issues. Confers with Human Resources, experts and other leaders to resolve more complex situations.
• Participates in development, planning and monitoring of fiscal budget(s).
• Monitors and completes all edits within time keeping system for direct reports.
• Assists in development and review of department policies, procedures, standing orders, and competencies.
• Collects, reviews, and prepares data for leadership, using various Carle and other software systems.
• Supervise all direct reports
• Assist with NEO for others within the Patient Contact Center associated with nursing roles and understanding of the Symptom Guide.
• Work closely with key partners in reviewing/updating/developing work flow processes, including the Symptom Guide
• Performs regular quality assurance and coaching of daily work performed by direct reports

Keywords: Carle, Decatur , RN Supervisor - Patient Clinical Services, Healthcare , Oreana, Illinois