Family Engagement Specialist
Company: FamilyCore
Location: Peoria
Posted on: February 27, 2026
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Job Description:
Job Description Job Description FamilyCore understands that
strong families are at the heart of any vibrant, tight-knit
community. Through the mission of "instilling hope by creating the
right balance of resources and care to foster and equip healthy
productive children and families," our 90 dedicated employees are
committed to the investment of strengthening families with the
tools and ties to succeed. Our team works with schools, the court
system and other social service agencies to connect counseling,
intervention, preventative education, and other support services
for families in need. FamilyCore, a private, non-profit, nationally
accredited social service agency with over 120 years of service,
takes a holistic approach in its continuum of care, often providing
boosts of support to multiple generations. The end goal is to
maintain the integrity of the family. Be a part of this goal by
joining the FamilyCore Team! Benefits for Full-Time Employees:
Newly hired employees are eligible for benefits on the first day of
the month following one month of service Robust Medical (Option of
HMO or HDHP/PPO), Dental and Vision Benefits Employer funded Health
Savings Account Basic Life Insurance & Accidental Death and
Dismemberment Voluntary Life Insurance Short-Term Disability &
Long-Term Disability Paid Time Off (PTO) 11 Paid Holidays,
including a Floating Holiday Additional Paid Leave for All Workers
Act Leave (For Full-time and Part-time Employees) Culture
supporting Work/Life Balance 401k Plan (3% Employer Contribution
After Vested) Professional Development Opportunities, including
Tuition Reimbursement Health, Wellness and Financial Educational
Resources Public Service Loan Forgiveness (PSLF) Eligible Employer
Confidential Employee Assistance Program About this Role: Provide
case management services for at-risk youth (10-18) and their
families with community services (counseling, education, job help,
mental health) to prevent juvenile incarceration, working within a
county-based system that offers wraparound care, legal advocacy,
and life skills training to keep kids in their communities. These
roles focus on building family partnerships, facilitating services,
and ensuring positive outcomes for youth who might otherwise face
commitment to the Illinois Department of Juvenile Justice (IDJJ).
Responsibilities: Provide direct counseling, intake, and case
management services to youth and families, including the
development, coordination, and implementation of individual and
group skills training and Social and Emotional Learning services.
Conduct Juvenile Risk Assessments and utilize de-escalation
techniques to ensure client and community safety while adhering to
established safety protocols and policies. Develop, monitor, and
support individualized goals for youth and families, including
conducting home visits and off-site services to promote positive
familial relationships and client engagement. Establish and
maintain effective, collaborative working relationships with youth,
families, parents, teachers, therapists, community providers, and
other internal and external stakeholders, including regular
communication via phone, email, and in-person contact. Identify,
locate, and refer youth and families to appropriate community
resources to address identified needs and enhance service outcomes.
Provide safe transportation for students and parents in accordance
with agency policies and safety standards. Prepare and complete
required court documentation, provide updates to the court, and
attend court proceedings, as necessary. Participate in local and
statewide meetings and maintain ongoing professional development,
including cultural competency. Collect, track, enter, and report
client data, case management outputs, and outcomes in accordance
with contract requirements while organizing and maintaining
accurate, confidential records. Completing court reports, providing
the court with updates, and attending court, as necessary. Ensure
all documentation, data collection, and procedures comply with
accreditation, licensing, contractual obligations, and agency
policies, including Council on Accreditation standards. Maintain
confidentiality in accordance with agency standards, HIPAA, state
regulations, and the NASW Code of Ethics. Adhere to all contract
requirements and perform other duties as assigned. Requirements:
Education and Experience: Bachelor's degree from an accredited
university preferred or equivalent life experience. 1-3 years'
experience required. Competency: Basic proficiency in MS Word and
Excel required. PowerPoint is preferred. Ability to facilitate and
manage groups of students. Basic knowledge of five core Social and
Emotional Learning Competencies and working knowledge of Social and
Emotional Learning Curriculum. Excellent written and verbal
communication skills. Must have CPR and First Aid certification, or
ability to attain. Must complete child passenger safety training.
Strong interpersonal, problem-solving, and teamwork skills. Working
knowledge of community resources. Ability to set and maintain
professional boundaries with clients. Ability to organize and
maintain data and confidential information. Ability to establish
and maintain a client focus. Must possess a valid Illinois Driver's
License in good standing and proof of valid vehicle insurance.
Ability to operate 7 and 15-passenger vans. Safe, reliable personal
vehicle, to be used for FamilyCore business, including transporting
clients. Must pass a background check with the Illinois Department
of Children and Family Services (DCFS). Must pass background checks
with the Illinois Department of Public Health (IDPH) Health Care
Worker Registry, and Illinois Department of Healthcare and Family
Services OIG Provider Sanctions. Ability to be sensitive and
understanding of cultural and lifestyle differences of all people,
regardless of race, religion, sexual orientation, age, or
background. Successfully complete FamilyCore training as required.
Utilize time tracking software and all other software required to
fulfill duties. Physical: Frequent walking, standing, grasping,
fingering, reaching, lifting, pulling, and pushing up to 10 lbs.
Operate general office equipment, including multi-line phone, fax
machine, printer, copier, 2-way radio, and personal computer, with
or without dual screens. Regular sitting and reaching overhead.
Occasional stooping and other physical activities related to an
office environment. Perform all job requirements with or without
reasonable accommodation. Work Environment: Work occurs in and out
of an office environment. Frequently exposed to outdoor weather
conditions and loud noise. May be subject to distraction and
interruptions. May be subject to difficult client interactions that
involve behavioral and/or emotional challenges. FamilyCore is an
Equal Employment Opportunity Employer *Clarification for 'Other
duties as assigned': This job description is not designed to cover
or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice. Note: Applicable law does not allow
FamilyCore to hire/employ persons that have been declared a
sexually dangerous person or that have been convicted of certain
crimes. (See, e.g. 89 Ill. Adm. Code 385.10 et seq. for further
detail).
Keywords: FamilyCore, Decatur , Family Engagement Specialist, Healthcare , Peoria, Illinois
