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Host/Hostess

Company: Memorial Health
Location: Decatur
Posted on: April 8, 2021

Job Description:

Overview
This position is responsible for assembling cold foods and dipping up hot foods for Meals on Wheels. This position also assists with coordinating the meals and keeping the routes and bags organized. This position is responsible for maintaining a clean, safe, and sanitary working environment.

Qualifications
Education and/or Other Requirements
High school diploma or equivalent preferred or current student. Hospitality experience is helpful but is not required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Understanding written sentences and paragraphs in work related documents.
  • Adjusting actions in relation to others' actions.
  • Must be able to read, write, speak and understand English.
  • Must be able to work day and night shift, weekends, and holidays.
  • Must present a good image when working.
  • Must be accurate with work.
  • Must be able to work with speed.
  • The ability to tell when something is wrong or is likely to go wrong.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. Environmental Factors
    This position is performed within an environment of noise, heat, steam, and temperature changes. Moderate exposure to potentially injurious elements or conditions.
    Physical Demands
    The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • While performing the duties of the job the employee is required to walk, stand, bend and reach, and climb a step stool.
    • The employee will frequently be required to lift, push and pull weight of at least 1 to 50 pounds.
    • Ability to communicate orally.
      • Ability to attend to visual details ( read at 3 feet).
        • Ability to withstand noises, heat, steam and temperature changes.
        • Ability to use detergents. Mental Demands
          • Ability to work under stress and to adapt to changing conditions.
          • Ability to retain knowledge in order to work a number of different positions.
          • Comprehend written basic instructions, safety rules, office memoranda at a high school graduate level.
          • Ability to compose written communication using standard business English at a high school graduate level.
          • Ability to comprehend verbal sentences and instructions at a high school graduate level.
          • Ability to converse in Standard English at a high school graduate level. Note
            Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.

            Responsibilities
            • Identifies with, shares in, and displays a commitment to the mission, philosophy, and objectives of the organization. Demonstrates knowledge of the mission, considers the principles of the mission (core values: Safety, Integrity, Quality and Stewardship).
            • Participates in and supports performance improvement and risk management activities.
              • This position prepares all food served cold (i.e. fruit cups, salads, cold sandwiches, etc.).
              • This person participates in the assembly of hot meals (i.e. meatloaf, hot sandwiches, etc.).
                • Handles all food and equipment in accordance with the sanitary practices of the hospital, local and State Health Department or other regulatory agencies.
                • Assembles meals accurately.
                • Presents meals attractively, assures items are in proper place.
                • This position is part of a team that ensures timely temperature-appropriate fresh food.
                • This position provides nutritionally balanced hot meals to the citizens of Macon County. All positions and duties are subject to change.
                • Checks for, prepares, and sets up added items to ensure efficiency of Meals on Wheels operations.
                  • Stocks assigned area; maintains area in neat and clean condition.
                  • Prepares nourishments and special food requested on the diets.
                  • Portions fruit, breads, desserts and other cold foods.
                  • Serves correct portion sizes; labels, dates, and rotates, and stores all food items properly.
                  • Cleans up broken dishes and spills.
                  • Puts soiled linen in the proper location, using sanitation guidelines.
                  • Records refrigerator temperatures.
                  • Review the production tallies for the following day and begin preps for MOW. This may include sealing bread/buns, cutting desserts, etc.
                    • Follows all safety precautions and uses personal sanitation and safety procedures.
                    • Uses personal protective equipment.
                    • Attends and contributes to all safety-training sessions and uses good body mechanics.
                    • Follows department dress code policy.
                    • Washes hands and changes gloves frequently.
                    • Maintains a clean and organized work area.
                    • Maintains composure in demanding and difficult situations and attempts solutions.
                      • Consults with Supervisor or appropriate personnel in regards to food shortages, customer complaints, malfunctioning equipment and inappropriate equipment temperatures.
                      • Works well with deadlines.
                      • Performs other duties as assigned.

                        Associated topics: anfitri-n, dining room attendant, host, hostess, restaurant server, server, servidor de banquetes, steward, waiter, wine

Keywords: Memorial Health, Decatur , Host/Hostess, Hospitality & Tourism , Decatur, Illinois

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