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FT Customer Service Agent (Work From Home)

Company: 12346
Location: Centralia
Posted on: August 7, 2022

Job Description:

[Call Center / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Agent you'll: Confer with members and providers by telephone to provide information about employee benefit plans and/or claim issues; Take a minimum of 50 to 100 calls per day depending on queue assignment; Keep records of member and provider interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken; Refer unresolved members' or providers' inquiries to designated departments for further investigation; Complete adjustment request forms, accident detail forms, other insurance (OI) forms and temporary change of address records...Hiring Fast > >

Keywords: 12346, Decatur , FT Customer Service Agent (Work From Home), Hospitality & Tourism , Centralia, Illinois

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