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Computer Operator Analyst

Company: Tata Consultancy Services
Location: Decatur
Posted on: January 11, 2020

Job Description:

Dear Job Seekers, Looking for Energetic, Young and Dynamic individuals for our organization Greetings from TCS - Job Description: Monitor and review jobs running utilizing IBM MVS, TSO, and ISPF, ASG-TMON, ZEKE, ZEBB, ZARA and ZENA. Recognize when a batch job has a problem (IE. LOOP, Abend, JCL errors, or high CPU) report and resolve problem or contract support, relay FTP problems to the support teams. The operator must be able to investigate and escalate all computer systems and monitor temperatures and alarms, contact proper on call personnel. Trouble shoot intermediate Xerox printer and report problems Maintain and enforce Data Center security and integrity ensuring all visitors are signed in an monitored. Provide Superior customer service in a Tier 1 Application, Desktop, Server and Mobile device support environment. -Escalate Support calls to second or third tier support as needed. Preferred Skills: - Ability to effectively communicate and provide feedback with various levels of management utilizing oral and written skills Professional work ethic and a team contributor Preferred Experience: - IBM Mainframe applications Microsoft applications VM server and physical servers Exchange and Citrix administration in an open systems environment Help Desk support skills Ticketing reporting systems (InfraEnterprise) Microsoft Office Suite and Microsoft Sharepoint - - - - - - - - -College level classes in an IT related field or equivalent IT work experience or an IT related Associates Degree - Thanks & Regards S Chithresh Talent Acquisition Group - North America Tata Consultancy Services Limited Cell: 513-427-6261 Mailto: Website:

Keywords: Tata Consultancy Services, Decatur , Computer Operator Analyst, IT / Software / Systems , Decatur, Illinois

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