Overview Performs a wide variety of activities which may include
both direct patient care activities for the clinic's patients of
all ages, as well as business office functions, depending on the
size of the assigned clinic. All patient care is provided under the
direct supervision of the physician and/or mid-level provider.
Qualifications Licensure/Certification/Registry: Valid
certification as a medical assistant is required through one of the
following: Certified Medical Assistant (CMA) through American
Association of Medical Assistants (AAMA) or Assessment-Based
Recognition in Order Entry (ABR-OE) through the AAMA
Registered Medical Assistant (RMA) through American Medical
Technologists (AMT) or Certified Clinical Medical Assistant (CCMA)
through National HealthCareer Association (NHA) or Medical
Assistant (NCMA) through National Center for Competency Testing
Maintains certification as required through AAMA, AMT, NHA or
Valid CPR certification required.
Experience: Prior computer experience required.
Previous clinic experience preferred.
Other Knowledge/Skills/Abilities: Candidates must successfully
pass the following assessments during the interview process in
order to be further considered for this position: Listening Skills,
Data Entry, and Medical Spelling.
Responsibilities Assists healthcare providers with the patient
care process in person, and over the telephone. Practices within
scope and current standards of care. Responsible for customer
Provides direct patient care that may include working with patients
of all ages, in person and over the phone, completing tasks
involving the use of assessment, planning, intervention and
evaluation skills, and administration of prescribed medications and
treatments. All patient care is provided under the direct
supervision of the physician and/or mid-level provider.
Documents according to scope and current standard of care.
Accountable for achieving quality standards. Assists in various
aspects of patient flow process including, but not limited to
performing front office reception and billing office duties,
securing/stocking necessary supplies, preparing exam room and
patient for examination, assisting the provider with the exam or
procedure, and cleaning/disinfecting exam/treatment area after use,
performing various laboratory duties Responsible for several tasks
related to the paper flow through office. This aspect may include,
but is not limited to, working with incoming mail and faxed
correspondence, assisting in scanning correspondence and paper
medical records and conducting quality assurance.
Assists with various aspects of diagnostic testing including
obtaining and/or preparing specimens, labeling/recording, and
communicating results. Performs miscellaneous CLIA-waived testing.
May perform EKG's/rhythm strips, spirometry, pulse oximetry,
nebulizers, as well as other testing outlined by the provider.
Complies with all clinic policies and procedures including, but not
limited to blood borne pathogens, chemical safety, laboratory,
administrative, and corporate compliance. Applies the Minimum
Necessary Standard when accessing protected health information.
Assists in the clinic financial performance in ways which may
include, depending on setting: careful use of resources including
supplies, equipment, and time; assisting in the collection of
upfront copays; ensuring that patients present for check-out;
noting when contact or insurance information does not appear
current or correct; following policy related to bad debt
situations. Obtains appropriate insurance referrals and
Demonstrates support for and participates in accomplishing team
goals and objectives.
Performs other related work as required or requested.