Patient Registration Specialist
Company: Memorial Health
Posted on: May 4, 2021
Overview To pre-register and register patients. Schedule
patients for procedures and tests at MHS facilities. Collects
accurate patient demographic and billing information in a timely
manner. Interviews incoming patients or Associates, enter
information into potential all appropriate software packages.
Serves as a liaison between ancillary departments and other Patient
Access Services areas.
Qualifications Education: High School Graduate or equivalent
Experience: One year customer service experience preferred.
Previous clerical, medical terminology, medical office,
registration or billing experience preferred.
Word processing/computer application experience and knowledge
Other Knowledge/Skills/Abilities: Minimum typing skill of 40 WPM
Demonstrates excellent interpersonal and communication skills.
Demonstrates ability to work independently.
Responsibilities Greet the majority of visitors and patients,
answer patient questions (via telephone/ in person) and give
Effectively perform general clerical/administrative functions.
Responsible for completing all steps of
pre-registration/registration including patient interview,
obtaining of signatures, providing Advance Directive information
and distributes hospital specific literature.
Pre-register and register all types of patients in multiple
software systems Demonstrates an ability to be flexible, organized
and function well in stressful situations.
Maintains a professional demeanor in respect to patients and fellow
Ability to conduct financial collections and referrals for
Financial Counseling. Ability to interview/prescreen self pay
patients for possible financial assistance.
Understands and complies with state and federal regulations as well
as hospital, department and The Joint Commission policies and
procedures related to patient access.
Communicates with ancillary department, physicians, medical offices
and within Patient Financial Services department.
Conducts insurance verification tasks, pre-certification, or
referral information from MD offices and/or insurance companies and
authorization for elective and emergent patients.
Ability to complete legal admission paperwork for psychiatric
admits in accordance to DHS guidelines.
Ensures accurate documentation of patient information.
Responsible for checking and re-stocking supplies as needed.
Participates in performance improvement activities for the
department and organization.
Adheres to all HIPAA guidelines and patient confidentiality
Completes annual educational and training requirements.
Promotes the mission, vision, and goals of the organization and
Performs other related work as required or requested.
The intent of this job description is to provide a
representative summary of the major duties and responsibilities
performed by incumbents of this job. Incumbents may be requested to
perform tasks other than those specifically presented in this
Keywords: Memorial Health, Decatur , Patient Registration Specialist, Other , Decatur, Illinois
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