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Teller

Company: Land of Lincoln Credit Union
Location: Decatur
Posted on: May 6, 2021

Job Description:

As a growing credit union, we are looking for detail-oriented Tellers to join our exemplary staff. We're looking for a self-starter, someone who will take the initiative when responding to member concerns and complaints. The ideal candidate will have a friendly personality and an understanding of the roles the credit union serves in the community and have a member focused attitude. We promote strongly from within, so potential career paths could include universal banking, lending, and other departments within the organization. Job Requirements: Duties and Responsibilities:

  • Provide excellent service to the members by listening, educating and identifying their needs and cross-selling all products/services that meet those needs and, at the same time, help the credit union to prosper. Timing for cross-selling is crucial. It may require asking the member for an appropriate time to make a follow-up phone call.
  • Attends members at counter and drive-up, giving courteous prompt attention. Refers members to proper departments.
  • Answers telephone, transferring calls to proper departments.
  • Disburses money from vault to tellers as needed, and when possible.
  • Knows credit unions philosophy and policies so as to answer inquiries of a general nature.
  • Organize previous days work; including balancing disbursed corporate checks and completing the cash control form.
  • Counts and balances vault daily. Keeps vault cash record and accounts for all money in vault. Orders cash for Credit union and ATM, including the balancing.
  • Accepts deposits and payments on loans. Pays out share withdrawals and Revolving Credit and Visa cash advances.
  • Verifies that deposit total balances with branch totals.
  • Processes all checks through Check 21.
  • Orders and verifies weekly cash order.
  • Sells money orders, travelers checks, theme park tickets.
  • Processes transactions by phone and mail when requested.
  • Informs Lead Teller if equipment is not working properly or if more supplies are needed.
  • Balances and remits money orders.
  • Balances cash dispenser.
  • Assists in filing members folders, signature cards, and other documents.
  • Maintain work area in orderly manner.
  • Processes Stop Payments and unauthorized ACH transactions.
  • Processes verification of deposit requests.
  • Prepares coin/currency going weekly.
  • Performs other duties as required.

Keywords: Land of Lincoln Credit Union, Decatur , Teller, Other , Decatur, Illinois

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