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Consumer Services Specialist

Company: Lee Enterprises, Incorporated
Location: Decatur
Posted on: June 9, 2021

Job Description:

Lee Enterprises, Central Illinois Group is seeking a friendly and persuasive person to join our team as a Consumer Services Specialist. Ideal candidates will have a passion for solving problems, understanding customer needs, and the ability to present solutions which benefit both the customer and the company.

Essential duties and responsibilities include front desk/receptionist coverage, answering phones, data entry, customer follow-up, customer retention efforts, resolving delivery issues, and resolving billing questions.

Qualified candidates will have computer experience with general knowledge of Microsoft Office and Excel. Call center experience a huge plus.

This is a part-time position with hours on Saturday and Sunday. Base pay is $12 per hour with the potential for bonus opportunities.

Keywords: Lee Enterprises, Incorporated, Decatur , Consumer Services Specialist, Other , Decatur, Illinois

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