Inside Sales Customer Service - Competitive Pay and Benefits

• Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support.
• Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes.
• Initiates product transfers to other branches or direct to customers.
• Generate, place and confirm purchase orders with suppliers.
• Operates cash register. Enters sales data into the computer and researches information for customers using the computer system.
• Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis.
• Documents sales, quotes or other business requested information.
• Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures.
• Maintains current price documentation and product literature as it becomes available.
• Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Keeps product knowledge current to evolving manufacturing supply.
• Participate in the physical inventory of the warehouse materials.
  
  Additional Duties:
  
  • Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals.
  • Perform other duties as assigned.
  • Provide leadership to others through example and sharing of knowledge and skills.
  • Facilitate quality assurance system through "We need Your Ideas!"
    
    Qualifications:
    
    • High School diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
    • Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc.
    • Must have a minimum of 2-3 years in a customer facing role
    • *Construction industry knowledge is a plus but willing to train
    • *Spanish speaking is a nice to have.
    • Travel overnight up to 10%.
      
      Engage with our Virtual Recruiting Assistant Christine here:
      
      Or Text: RBS to : (773) ###-####
      
      #ZR Decatur
      
      Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations! As a family owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
      
      Learn more about us here :
      
      Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
      
      It's more than a job, it is your Career! Submit your resume today to join our exciting and growing family. Associated topics: dealer, gerber, inbound, inside sales, insurance, market, outbound, sales representative, telephone, vacation

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