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Parts Advisor

Company: Pilson Auto Centers
Location: Mattoon
Posted on: November 24, 2022

Job Description:

We are a Automobile Dealership. Our mission is to positively impact the lives of our team, customers, and community by developing lifelong relationships that make the automotive experience enjoyable. We are seeking a new Parts Advisor to join our team. Your role will be to Assist the Parts Manager in the daily operations of the parts department and assist cumtomer to meet their automotive needs.. You will report to our Parts Manager. What You Will Do: Oversee the parts sales process from start to finish Answer phone calls, provide price quotes and other information to customers Communicate with staff and customers in a friendly and professional manner Read and understand the parts catalog when looking up and speaking to specific parts Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate Provide high level service to both internal and external customers Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock Notify parts manager of out-of-stock parts or shop materials that need immediate attention Locate out-of-stock parts from outside source and submit an emergency order, if necessary Make sure all internal requests for parts are billed on service repair order Receive payment from retail customers or obtains credit authorization What You Will Bring: Our ideal candidate will have 1-3 years of relevant experience and the following credentials/skills: High School or GED Customer Service CDK Parts Inspection Parts Sales Stocking Inventory Control Why You'll Love Us: Every new employee that walks through our door is an opportunity for us all to grow and learn. For that reason, education is a key focus for all staff. Our employees are cross-trained to provide the best care to customers and also to grow within their own careers. We unite around a common cause that brings the team together and ensures everyone is working toward the same goal. Our teams act on the passion to create a better world that will impact the lives of others. We offer the following benefits: Health Insurance Life Insurance Dental Insurance Vision Insurance 401(k) Health Savings Accounts (HSAs) Tuition Reimbursement Health & Wellness Programs Holiday Pay Paid Time Off Short-Term Disability DEI Statement: We are committed to providing an inclusive environment that ensures the happiness and success of each of our associates. We pride ourselves on hiring, training, and retaining a community of employees from various backgrounds, perspectives, and experiences. EOE Statement: We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No

Keywords: Pilson Auto Centers, Decatur , Parts Advisor, Other , Mattoon, Illinois

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