Call Center Representative [Work From Home]
Company: Genesis Business Solutions
Location: Mattoon
Posted on: January 21, 2023
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Job Description:
[Customer Service / Remote] - Residents of IL / Part-time /
Benefits - As a Call Center Rep you'll: Manage large amounts of
inbound and outbound calls in a timely manner; Probe to identify
the need of the customer based on service or product situation;
Process orders-returns-exchanges; Assist with billing
questions-process payments-adjust service plans; Provide status
updates on products and services; Identify customer needs-clarify
info-research every issue -provide solutions and/or alternatives;
Seize opportunities to up-sell products when they arise; Keep
records of all conversations in call center database...Hiring Fast
> >
Keywords: Genesis Business Solutions, Decatur , Call Center Representative [Work From Home], Other , Mattoon, Illinois
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