South Side Country Club is excited to announce the exceptional
career opportunity of Head Golf Professional. Qualified candidates
will thrive in a hospitality environment and be highly focused on
providing superior service.
Key Responsibilities of the Head Golf Professional:
-Oversees golf operations including tournaments, rules, tee sheet
activity, merchandise inventory, range operations, player service
operations, cart fleet, and may assist with supervising other club
-Assists in the development and day to day tracking of the budget
and business plan. Helps to control expenses in relation to
-Creates a customer service oriented atmosphere that promotes the
game of golf and meets the needs of the members. Ensures that
associates provide a high level of customer service.
-Works closely with the Superintendent and the Food and Beverage
Manager on a daily basis to ensure timely communication and to
establish a good working relationship.
-Prepares work schedules and assigns associates areas of
-Responsible for Data Capture / Data Collection of golfing guests
and potential customers utilizing Troon Rewards and/or other club
defined data collection processes.
-Performs payroll tasks as scheduled and makes adjustments prior to
submitting to payroll. Monitors hours to maximize productivity and
-Provides leadership and vision to golf staff, building people, and
preparing them for career advancement.
-Provide golf instruction through lessons and clinics to members
-Responsible for interviewing, hiring, training, planning,
assigning, and directing work, evaluating performance, rewarding,
and disciplining associates; addressing complaints and resolving
-Manages department members that may include, but is not limited
to: Assistant and Associate Golf Professionals, Teaching
Professionals, Tournament Coordinator, and Guest Services
-Assures that effective orientation and training are given to each
new associate. Develops ongoing training programs.
-Monitors business volume forecast and plans accordingly in areas
of manpower, productivity, costs and other expenses.
-Responsible for implementing and maintaining excellent service to
achieve guest satisfaction.
-Incorporates safe work practices in job performance.
-Regular and reliable attendance.
-Performs other duties as required.
Minimum Requirements for the Head Golf Professional:
-Bachelor's degree (BA) from four-year college or university; or
five to seven years related experience and/or training; or
equivalent combination of education and experience.
-Must be PGA member.
-Experience with computerized POS and tee time system.
-Experience with Golf Genius software.
-Excellent written and oral communication.