Open Systems Specialist II - Decatur, IL
Company: ADM
Location: Decatur
Posted on: April 22, 2024
|
|
Job Description:
Job Description Open Systems Specialist II - Decatur, ILThis is
a full-time, exempt level position.Position Summary:Under general
supervision, and using established procedures and policies,
provides support of ADM systems and users.
Apply intermediate skills and knowledge of implemented systems to
help resolve moderately complex issues and problems.
Refers more complex issues to higher levels for guidance and/or
resolution.
Maintain a positive relationship with users.Job
Responsibilities:Advanced knowledge of order and inventory
applications for receiving, Creating, closing work tickets and
trouble tickets.Intermediate knowledge required to support medium
level application specific problemsAbility to troubleshoot
intermediate problems and effectively utilize available resources
to resolve problems.Create and maintain positive relationships
within user base to ensure support processes meet customer
needs.Create and maintain positive relationships within the various
IT support groups to meet needs and develop good working links.
Ability to work well within groups to meet IT department directions
and goals.Understand, explain, and assist with adherence of
internal policy as it pertains to the group and user/customer
base.Work with end users to ensure the uninterrupted running of lab
instruments and associated computer equipment.Basic knowledge of
order and inventory applications for receiving, Creating, closing
work tickets and trouble tickets.Working with campus sites and
local departments for company end user moves.Be proficient in
WAN/LAN cabling installation practicesOrder and configure PC's and
other related IT equipment.Assist end users with technical issues
and supportBe the lead on special requests & projects, and high
level work order requestsManage and control large infrastructure
projects to ensure time lines and schedules are met. Work with 3rd
party vendors on escalated issuesJob Requirements:
High school diploma,.2 Year degree in an IT related field or 3 - 5
years of Equivalent IT work experience.Effective Oral/Written
Communications Skills.Proficient in Microsoft Office and Microsoft
Windows 7-10 required.Proficient in Microsoft SCCM, Microsoft
Exchange, Sharepoint, Microsoft Windows Server 2008 - 2019, and Red
Hat/Oracle Linux 5-8 preferred.Extended periods of sitting and
keyboard operations.
System outage windows will require occasional evening, weekend, and
holiday work.
Participation in on call rotation required.
Must locate with a 45 minute commute.
Occasional air travel may be required.Lifting 40lbs or more,
climbing ladders, crawling in tight spaces, walking, standing
kneeling, for extended periods of time.
Use of PPE working in extreme heat and cold environments. Excited
about this role but don't meet every requirement listed? Studies
show that often applicants will self-select out if they don't check
every box. We encourage you to apply anyway. You may be just the
right candidate for this role or another one of our openings. ADM
requires the successful completion of a background check.
REF:82747BR
Keywords: ADM, Decatur , Open Systems Specialist II - Decatur, IL, Other , Decatur, Illinois
Click
here to apply!
|