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Scheduling Pool Member Assistant - Springfield

Company: CEFCU
Location: Decatur
Posted on: July 8, 2019

Job Description:

Rotates to different Member Centers to meet intermittent staffing needs. Serves as a front-line member contact that is responsible for processing member account transactions, filling out appropriate forms, resolving member account problems, and answering member questions. Cross sells CEFCU, CEFCU Financial Services (CFS), and CEFCU Investment Services products and services. Maintains individual cash drawer limits and balances nightly. Ensures a positive impact on financial performance by attaining balancing, outage, transaction volume, referral, sales, and Creating Member Loyalty (CML) goals. Maintains member satisfaction through use of CML skills and by presenting a professional image.

Core Hours: Member Center hours

Required:



  • High school diploma or equivalent is required.
  • Must be eligible to register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
  • Successful completion of the formal Member Assistant Training module.
  • Punctual and regular attendance.
  • Ability to work with minimal supervision.
  • Must possess a current, valid driver's license, an acceptable driving record, and personal vehicle insurance.


    Preferred:



    • Applicable college courses and/or commensurate experience.It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Keywords: CEFCU, Decatur , Scheduling Pool Member Assistant - Springfield, Other , Decatur, Illinois

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