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Hardware Support Technician

Company: Blue Signal Search
Location: Decatur
Posted on: November 20, 2022

Job Description:

Our client has an impressive industry reputation based on quality customer service, attention to detail, and a high commitment to ethics. They are looking to hire a Hardware Support Technician to work alongside various global teams to support operations and processes.

The Hardware Support Technician will support the development and implementation of specified solutions. To be successful, this role will leverage expertise in analytics, facilitation, and process management.

This Role Offers:
Excellent work-life balance. Workplace culture that understands business transformation takes time and patience.
Strong record of corporate responsibility, employee safety, and employee care.
Many career advancement paths and support for training and certifications.
Large pool of financial resources and software tools.
Access to upper management and high degree of influence over business processes.
High emphasis on cultural fit and employee satisfaction. Very high average employee tenure.
The opportunity to make a lasting impact on a strongly established company, ready to take the next steps and launch into the future.
Focus:
Work alongside various global teams to support operations and processes.
Define, report, analyze, research, and rectify hardware issues and inquiries.
Diagnose, deploy, and troubleshoot all equipment and network connectors.
Understand the business and information needs pertaining to CGMP rules and FDA governance for supplement manufacturers.
Research, study, and analyze system or process-related issues/incidents as escalated and provide appropriate resolution(s).
Determine, develop, and maintain guidelines and standard documentation.
Support the manufacturing change readiness initiatives as needed.

Skill Set:
3+ years of business, data, manufacturing analytics, or other comparable experience.
3+ years of related experience or degree in IT-related field is required.
Extensive experience communicating with all levels within an organization with the ability to communicate technical ideas, etc. to a non-technical audience.
Ability to work efficiently, without direction, and/or within a collaborative team environment.
Experience with standard computer applications, documenting business processes, and leveraging flowcharts and diagramming software (MS Office/Project/Access, etc.)
Excellent analytical skills with problem recognition and problem-solving skills.
Physical ability to perform hands-on job duties, lift weight in excess of 40 pounds, and utilize PPE required for extreme conditions.
Ability to travel as needed.

Keywords: Blue Signal Search, Decatur , Hardware Support Technician, Professions , Decatur, Illinois

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