Systems Analyst

Company: ADM
Location: Decatur
Posted on: September 19, 2023

Job Description:

Job Description Producer Origination Systems Analyst ADM Grain Origination Location: Decatur, ILThis is a full time, exempt position Position Summary: The Grain Origination Systems Analyst is an integral part of the ADM origination team and will have a core focus on providing support and analytical insight for all North American ADM Originators and respective staffs related to internal and external systems and business functions. You will assist the national origination team in meeting its goals and providing internal ADM originators and staff with the highest level of service.
A heavy emphasis is placed on fostering relationships and supporting your origination teammates.What You'll Do: Provide outstanding customer service to our originators and origination staff to support business functionsLead and coordinate all ongoing support functions related to ADM systemsEstablish self as Subject Matter Expert of all origination systemsDevelop deep understanding of PBI - Producer Origination Suite structure and functionalityOpen support tickets related to issues that ariseProblem solve open issues and provide timely resolutionsInteract with 3rd party business partners during trouble shooting and resolution processMonitor open tickets until resolved and closedAssist in updating data in systems and platforms on demandShare best practices across producer origination regionsAddress incoming contact emails and funnel to correct ADM representativeAssist with onboarding process of new hires and interns and maintain internal dashboard containing necessary resourcesProvide general support across all producer origination applicationsIdentify common occurrences across systems to elevate issues timelyWork closely with technical analyst to provide insight on issues for national origination teamProvide development ideation to solve common problemsServe as back-up to Technical AnalystWho We're Looking For: PreferredHigh attention to detail, well-organized, and effective time management skills are imperativeDevelop and implement new processes and procedures Ability to organize and analyze data to provide meaningful business insightsInteract in a consistently professional and positive manner with various internal and external personnelProficient in internal and external software systems including Microsoft Office suite, PBI Producer Origination Suite, AGRIS, e-ADM, Salesforce, and accounts payable systemExisting knowledge or willingness to learn and understand the farming/agriculture industry as it pertains to this roleAbility to manage and perform duties in high pressure situationsMinimumMinimum of 1-3 years' work experienceAbility to learn and understand new software or other applications necessary to perform essential responsibilities authoritativelyStrong written and verbal communication skillsAbility to work as a member of a teamAbility to be accurate and timely in a dynamic work environmentWhat We Do at This Location:Primary Office Location: Decatur, ILThis position will sit in Decatur, IL - remote work is allowable at timesTypical hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.Additional hours & some weekends are expected during peak harvest season, which may run from September - NovemberTeam Description:
This role will work on the Producer Origination desk, which is a team that supports ADM's producer efforts and initiatives, primarily in the U.S. and Canada. The Producer Origination desk plans, assists, and executes everything from risk management activities, technology initiatives (both internal and external), to marketing efforts.This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of a pre-employment drug screen and a background check.

Keywords: ADM, Decatur , Systems Analyst, Professions , Decatur, Illinois