Systems Analyst
Company: ADM
Location: Decatur
Posted on: September 19, 2023
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Job Description:
Job Description Producer Origination Systems Analyst ADM Grain
Origination Location: Decatur, ILThis is a full time, exempt
position Position Summary: The Grain Origination Systems Analyst is
an integral part of the ADM origination team and will have a core
focus on providing support and analytical insight for all North
American ADM Originators and respective staffs related to internal
and external systems and business functions. You will assist the
national origination team in meeting its goals and providing
internal ADM originators and staff with the highest level of
service.
A heavy emphasis is placed on fostering relationships and
supporting your origination teammates.What You'll Do: Provide
outstanding customer service to our originators and origination
staff to support business functionsLead and coordinate all ongoing
support functions related to ADM systemsEstablish self as Subject
Matter Expert of all origination systemsDevelop deep understanding
of PBI - Producer Origination Suite structure and functionalityOpen
support tickets related to issues that ariseProblem solve open
issues and provide timely resolutionsInteract with 3rd party
business partners during trouble shooting and resolution
processMonitor open tickets until resolved and closedAssist in
updating data in systems and platforms on demandShare best
practices across producer origination regionsAddress incoming
contact emails and funnel to correct ADM representativeAssist with
onboarding process of new hires and interns and maintain internal
dashboard containing necessary resourcesProvide general support
across all producer origination applicationsIdentify common
occurrences across systems to elevate issues timelyWork closely
with technical analyst to provide insight on issues for national
origination teamProvide development ideation to solve common
problemsServe as back-up to Technical AnalystWho We're Looking For:
PreferredHigh attention to detail, well-organized, and effective
time management skills are imperativeDevelop and implement new
processes and procedures Ability to organize and analyze data to
provide meaningful business insightsInteract in a consistently
professional and positive manner with various internal and external
personnelProficient in internal and external software systems
including Microsoft Office suite, PBI Producer Origination Suite,
AGRIS, e-ADM, Salesforce, and accounts payable systemExisting
knowledge or willingness to learn and understand the
farming/agriculture industry as it pertains to this roleAbility to
manage and perform duties in high pressure situationsMinimumMinimum
of 1-3 years' work experienceAbility to learn and understand new
software or other applications necessary to perform essential
responsibilities authoritativelyStrong written and verbal
communication skillsAbility to work as a member of a teamAbility to
be accurate and timely in a dynamic work environmentWhat We Do at
This Location:Primary Office Location: Decatur, ILThis position
will sit in Decatur, IL - remote work is allowable at timesTypical
hours: Monday - Friday, 8:00 a.m. - 4:30 p.m.Additional hours &
some weekends are expected during peak harvest season, which may
run from September - NovemberTeam Description:
This role will work on the Producer Origination desk, which is a
team that supports ADM's producer efforts and initiatives,
primarily in the U.S. and Canada. The Producer Origination desk
plans, assists, and executes everything from risk management
activities, technology initiatives (both internal and external), to
marketing efforts.This position offers a complete benefit package,
including 401K/ESOP, pension, health, life and dental insurance.
ADM requires the successful completion of a pre-employment drug
screen and a background check.
Keywords: ADM, Decatur , Systems Analyst, Professions , Decatur, Illinois
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