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Commercial Services Sales Team Lead - Merch

Company: Midland States Bank
Location: Effingham
Posted on: January 15, 2022

Job Description:

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.Position SummaryThe Commercial Services Sales Team Leader is responsible for leading and managing the day-to-day activities of a Commercial Services sales team. The Team Leader will also originate, maintain, and service a designated high-value portfolio of client relationships. The Team Leader oversees the team's portfolio, establishes and maintains ongoing relationships, and supports cross line functions that promote customer relationship development. The Team Leader works directly with the Commercial Services sales and support staff to provide guidance and accountability towards achieving the team's goals.Primary Accountabilities

  • Proven ability to manage and grow an assigned Merchant Services portfolio.
  • Proven ability to generate a minimum of $25,000 in new Commercial Services revenues (Merchant Services) on an annual basis.
  • Proven ability to generate a minimum of $60,000 in new Commercial deposits annually.
  • Lead the Merchant Team to meet the 2022 annual goal on $1,300,000.
  • Demonstrate expert knowledge in interfacing with Gateways, POS Systems, and Clover Equipment products.
  • Ability to maintain and grow their Merchant Portfolio annually, including increasing interchange revenue as well as upgrading clients Merchant equipment.
  • Maintain an active list of self-sourced prospects and conduct well planned and value added joint calls.
  • Develop a comprehensive plan for all clients and prospects on how to refer and bring other MSB resources to the relationship on an ongoing basis.
  • Ability to analyze Commercial Services data, structures, develop and negotiate transactions, and perform on-going Commercial Services maintenance items.
  • Maintain compliance with all applicable regulations.
  • Oversees and facilitates the development of banking relationships by guiding staff and acting as a resource to the team.
  • Leads the team's sales meetings and conducts check-ins regularly with staff.
  • Proficiency in applicable computer systems such as programs that pertain to the related position.
  • Complete all training as required.
  • Minimum of 25 hours per year in organizational involvement that directly enhances business opportunities for the Bank and supports the Bank's initiatives.
  • Performs other duties as assigned.Position QualificationsEducation/ Experience:
    • Bachelor Degree Finance, Business, Accounting, or other related business field
    • Minimum 5 years' (10 years preferred) experience in Commercial Services/ Merchant Services.
    • Proven ability to originate and manage a diverse portfolio of relationships.
    • Proven management and leadership skills.
    • Successful completion of bank training specific to position
    • Direct Sales experience of 5-10 years
    • Proven success of meeting or exceeding prior years' goals for the prior three years.
    • Developed concentration in Commercial and Industrial, or Specialized IndustriesCompetencies:
      • Business insight
      • Cultivates innovation
      • Drives results
      • Makes sound decisions
      • Being a brand champion
      • Collaborates
      • Communicates effectively
      • Customer focus
      • Being Authentic
      • Emotional Intelligence
      • Self development
      • Being flexible and adaptableIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Keywords: Midland States Bank, Decatur , Commercial Services Sales Team Lead - Merch, Sales , Effingham, Illinois

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