This Way ONward Sales Associate - N Macon Promenade
Company: Gap Inc.
Location: Macon
Posted on: January 27, 2023
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Job Description:
About the RoleIn this role, you will engage and connect with our
customers by providing excellent customer service. You will be an
expert in product and use this expertise to educate, inform,
inspire and outfit the customer. You will offer information to the
customer on current merchandise assortment, store promotions and
events, and execute operational processes effectively and
efficiently. Your goal is to bring our brand to life for our
customers while building brand loyalty and delivering with
productivity.What You'll DoAll associates are expected to become
experts of the brand's selling behaviors, leveraging these
behaviors with every customer who walks through our doors and
allowing us to provide a premium customer experience.Acknowledge
and assist customers; locate merchandise efficiently using various
methods; answer questions quickly and accuratelyOffer style and
outfit suggestions to the customer, utilizing mannequins and
displays for inspirationPromote loyalty by educating customers
about our loyalty programsLeverage omni channel offerings to
deliver a frictionless customer experienceSupport sales floor,
fitting room, check out, and back of house processes, as
requiredCourteous and responsive to internal/external
requestExchange and verifies job related information to provide
supportWho You AreHas successfully completed job readiness training
at one of Gap Inc's nonprofit partnersEffective communicator with
the ability to utilize technology effectively and engage with
customers and your team to meet goalsProblem solver with a focus on
continuous improvement, who is always learning, open to feedback
and takes action as requiredAble to handle customer interactions
and potential issues/concerns courteously and professionallyAbility
to learn procedural knowledge acquired through on-the-job
training
Keywords: Gap Inc., Decatur , This Way ONward Sales Associate - N Macon Promenade, Sales , Macon, Illinois
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