Customer Service Representative

Company: Innovative Staff Solutions
Location: Decatur
Posted on: May 25, 2023

Job Description:

Innovative Staff Solutions is hiring for a Flex position as a Customer Service Representative in Decatur, IL. The ideal candidate will be able to commit to work either 24 hours over the weekend or 40 hours Monday-Friday depending on their needs and lifestyle while providing our client with superior customer service in a warehouse environment.

Job Details: Customer Service Representative

$19.00/hour
1st, 2nd, 3rd, shifts available (8 hour shifts; Sunday through Thursday & Tuesday through Saturday)
Temp to Hire after 120 days Job Responsibility: Customer Service Representative
- Assisting customers and business partners over the phone and email
- Processing orders, receipts and inventory updates in a Warehouse Management System
- Handling customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitoring progress of delivery routes
- Processing changes or cancellations to delivery orders Job Qualifications: Customer Service Representative
  - Previous customer service experience
  - Must be customer service oriented
  - Experienced with WMS and MS Office skills
  - Excellent phone and email communication skills are essential
  - Ability to prioritize and balance completion of tasks; be self-motivated
  - Strong attention to detail, positive attitude, willingness and eagerness to learn new skills Job Benefits: Customer Service Representative
    - Weekly paycheck
    - Benefits available immediately thru ISS
    - Opportunity to be hired on by our Client
      Apply Today!

Keywords: Innovative Staff Solutions, Decatur , Customer Service Representative, Sales , Decatur, Illinois

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